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Privacy Policy

Juicyfish.co.uk  (“We”) are committed to protecting and respecting your privacy. We will comply with all applicable requirements of the Data Protection Legislation. This policy is in addition to, and does not relieve, remove or replace, our obligations under the Data Protection Legislation.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any data we collect from you, or that you provide to us (whether through our website, mobile applications or otherwise), will be processed by us. It also sets out the scope, nature and purpose of processing. Please read the following carefully to understand our views and practices regarding your data and how we will treat it. By visiting Juicyfish.co.uk or by installing one of our mobile applications you are accepting and consenting to the practices described in this policy.

What data we collect & how we use it

ANALYTICS

[ Data: Cookie Data ]

We use analytic software with anonymised IP to enhance our services/products based on how our users use them.

More Information

We uses Google Analytics and Firebase Analytics services to monitor and analyse anonymised behaviour of our users when using our website and mobile applications. This activity is to improve products and services offered by us.

The services mention above are provide by a 3rd party data processor named Google Inc. Please note Google Inc is a worldwide company and as such cannot guarantee 100% of the data staying in EU, therefore Google is a certified company on the Privacy Shield list.

Further information can be found below ( note: data processor’s privacy also covers usage of their services directly )

MAKING CONTACT

[ Data: Email Address ]

We use contact forms and emails to stay in touch with our customers and support your enquires/questions etc.

More Information

We uses 1and1 & Apple services to host emails sent to and from us. By contacting us via email, you are authorising us to use and store your email address for future contact purposes. The services are provide by 3rd party data processors named 1&1 Internet Inc & Apple Inc. retrospectively .

Please note our 1and1 hosting is in the EU and Apple Inc is a worldwide company and as such cannot guarantee 100% of the data staying in EU, therefore Apple is a certified company on the Privacy Shield list.

Further information can be found below ( note: data processor’s privacy also covers usage of their services directly )

ADVERTISING

[ Data: Cookies & Adverting Identifier (IDFA) ]

Within our mobile apps that have advertising, we collected data from cookies and the device’s IFDA to offer targeted ( personalised ) ads.

More Information

The Advertising Identifier (IDFA) is a unique ID for each iOS device. The IDA allow the user of the device to receive ads targeted to your interests. We uses Google ADMob with cookies to provide adverts in our mobile apps

The services mention above are provide by a 3rd party data processor named Google Inc. Please note Google Inc is a worldwide company and as such cannot guarantee 100% of the data staying in EU, therefore Google is a certified company on the Privacy Shield list.

Please Note: Google Inc uses Ad technology providers to provide personalised ads or to report on app conversions from Ads. Below is the list of assoacited Ad technology providers.

Ad technology providers
URL
Google
 https://www.google.com/policies/technologies/partner-sites/
Aarki
 http://corp.aarki.com/privacy
Adacado
 https://www.adacado.com/privacy-policy-april-25-2018/
Adara Media
 https://adara.com/2018/04/10/adara-gdpr-faq/
AdClear
 https://www.adclear.de/datenschutzerklaerung/
ADEX
 http://theadex.com
Adform
 https://site.adform.com/uncategorized/product-and-services-privacy-policy/
Adikteev
 https://www.adikteev.com/eu/privacy/
AdLedge
 https://adledge.com/data-privacy/
Adloox
 http://adloox.com/disclaimer

 

Further information can be found below ( note: data processor’s privacy also covers usage of their services directly )

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MAIL / NEWSLETTER LISTS

[ Data: Email Address ]

We use Mailing list / Newsletter to stay in touch with our customers and providing update information about our products.

More Information

We uses 1and1 & Mailchimp services to host our mail/newsletter lists. By submitting your email address to one of our forms within our website and mobile applications, you are authorising us to use and store your email address for future contact purposes. The services are provide by 3rd party data processors named 1&1 Internet Inc & The Rocket Science Group LLC. retrospectively .

Please note our 1and1 hosting is in the EU and Rocket Science Group LLC is a worldwide company and as such cannot guarantee 100% of the data staying in EU, therefore Rocket Science Group LLC is a certified company on the Privacy Shield list.

Further information can be found below ( note: data processor’s privacy also covers usage of their services directly )

How you can opt out

ANALYTICS

For Website: The website requests permission every month, however you can delete the cookies from your web browser.

For Mobile Application: Go to Application’s Privacy Policy section and turn off Anonymised Analytics. If this option is not available, then analytics for that particular app is not be collected.

MAKING CONTACT

Please contact owner to remove your email address and associated correspondence. Your email address and associated emails will be deleted permanently.

ADVERTISING

By default within our apps, Personalised ADs are turn on, to change this behaviour, navigate to the application’s Privacy Policy section and selected desired option. You can also on your iOS device, goto privacy section within settings. Within this section enable “Limit Ad Tracking”.

Enabling any of these options with allow you to opt out of receiving personalised ADs. However note you may still receive the same number of ads, but the ads may be less relevant to you.

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MAIL / NEWSLETTER LISTS

Please use unsubscribe option at the bottom of the last mailing/newletter email you received for us. This will give the ability to remove your self from the list as your email address will be deleted permanently

How we manage your data

YOUR RIGHTS

We will ensure that we obtain all necessary appropriate consents to enable lawful processing and transfer of your data.
You have the right to ask us not to process your data and at any time, to know what data is being stored.  You can exercise these rights at any time by contacting the the Owner / Data Controller.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.

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INFORMATION ACCESS & DELETION

You the right to access information/date held about you. You can exercise these rights at any time by contacting the the Owner / Data Controller. We will respond promptly to any access request made by you.

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DATA RELATING TO CHILDREN

We do not knowingly collect data from anyone under 13 as our services & products are not specifically directed to children under 13 years of age.

While we realise that our services & products may be used by people of all ages, children under 13 should not use our services & products without paternal supervision and consent.
If you believe we have mistakenly collected such data, please contact the Owner so we can resolve the issue.

DATA STORAGE & PROCESSING

Processing of data

The Data Controller processes the user data using owner’s computers in a proper manner and shall ensure that we have in place appropriate technical, security and organisational measures, reviewed and approved by us regularly, to protect against unauthorised or unlawful processing of data and against accidental loss or destruction of, or damage to, data.  We will ensure that all personnel involved with the operation of the website or mobile applications or external parties ( Data Processors ) that have access to and/or process data are obliged to keep the data confidential.

Location of data processing

The data is processed at the Data Controller’s location and in any other location where the parties involved with processing are located. Parties include data processors covered within this privacy policy and therefore as such data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

DATA RETENTION

The data being collected as identified within this privacy policy is kept for the time necessary and will be used to provide services to the User or until such time the user requests that the Owner / Data Controller to remove the data.

OWNER & DATA CONTROLLER

Owner & Data Collector ( referred to as “We” ) 

Juicyfish.co.uk

Gloucester, UK

Contact email: info@juicyfish.co.uk

CHANGES TO PRIVACY POLICY

We reserve the right to make any changes to our privacy policy at any time by giving notice to our users by posting amendments to this page and, where appropriate, notification by e-mail. Please check back frequently to see any updates or changes to our privacy policy.  As a user of our services and product, if you have any objections to the privacy policy amendments, please cease using our website and mobile applications and contact us to remove your data.

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